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Corporate TIC Latam
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Technical documentation

Setup Guides

Step-by-step guides to set up your corporate email on any client or device.

Webmail

WorkMail Webmail Guide

A complete guide to accessing and using WorkMail corporate Webmail. Learn how to read, send, and organize email and set up your profile from your browser.

Browser access

View guide
Outlook & IMAP

Outlook Setup Guide

Set up your email account in Outlook 365, Outlook 2013/2010, Thunderbird, iPhone, iPad, and Android. Includes IMAP/SMTP server details with SSL.

Outlook 365 · 2013 · 2010

View guide→
ActiveSync

ActiveSync / EAS Setup

Sync email, calendar, and contacts in real time on iOS, Android, and Outlook using Exchange ActiveSync. Enhanced plan only.

Enhanced plan · iOS · Android · Outlook

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Frequently asked questions

FAQ by Product

Find answers to the most common questions about our products and security solutions.

BlackBerry SecuSUITE

9 frequently asked questions

BlackBerry SecuSUITE is a secure communications platform that protects voice calls, video calls, messages, and files with end-to-end encryption. It is designed for governments, defense, critical infrastructure, and organizations that require the highest level of security.

SecuSUITE holds certifications such as NSA Commercial Solutions for Classified (CSfC), NIAP Common Criteria, and FIPS 140-2, and is approved for NATO Restricted communications.

Beyond encryption, SecuSUITE adds government certifications, enterprise administration, user controls, data sovereignty, integration with corporate infrastructure, and regulatory compliance. Signal was built for consumers and lacks an enterprise admin console, corporate policies, and advanced data sovereignty options.

Yes. All call content stays end-to-end encrypted from the sender's device to the recipient's device, including protection against fake cell towers (IMSI catchers).

It runs on standard iPhone (iOS) and Android devices with no specialized hardware. BlackBerry phones are not required.

Yes. SecuSUITE can be deployed on-premises so that the entire infrastructure stays under your organization's control, or in private cloud, public cloud, or hybrid deployments depending on your security requirements.

Yes. It can integrate with PBX, SIP systems, conferencing, LDAP, certificate authorities, and PSTN networks. It also integrates with Secure Conference Bridge for protected meetings.

Governments, armed forces, intelligence agencies, law enforcement, banking, critical infrastructure, energy, healthcare, and companies that handle highly confidential information.

Yes. Corporate TIC Latam offers consulting, licensing, implementation, training, PBX integration, and specialized support for BlackBerry SecuSUITE.

Didn't find your answer? Create a support ticket or contact our team.

Technical support

Create a support ticket

Have a technical issue or a question? Talk to Ceti, our virtual assistant, through the chat. She'll log your case and give you a support ticket number so our team can follow up with you.

  1. 1Click the Ceti chat (bottom right corner)
  2. 2Describe your issue or technical request
  3. 3Ceti will assign you a support ticket number
  4. 4Our team will contact you to resolve your case

Hi, I'm Ceti

Your technical support assistant. I'm here to help you and create your ticket.

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Hi, I'm Ceti! How can I help you today?
I need help with my email...
Great, I'm assigning you ticket #TIC-2025-001.

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