Skip to main content
Corporate TIC Latam
IA-PTY · Corporate TIC Latam

The AI that answers, quotes and invoices while your team sleeps

Chatbots, process automation, sales agents and custom AI development, implemented and supported locally.

24/7Always-on support
-40%Operating costs
+95%Accuracy

Our AI services

Practical solutions, integrated with your systems and backed by ongoing local support.

01

Chatbots and customer service

An assistant trained on your catalog, prices, return policies and business hours. It understands the question even when it's poorly written and answers like your best salesperson. It doesn't replace your team: it handles 60-80% of repetitive inquiries (price, stock, location, order status) so your people can focus on the cases that truly need human judgment.

WhatsApp Business APIWeb and InstagramMultilingual

What's included

  • Resolves 60% to 80% of repetitive inquiries
  • Migration of your WhatsApp number without losing history
  • Trained on your real catalog, prices and policies
  • Escalation to a human agent when the conversation calls for it
  • Conversation dashboard and metrics for your team
  • Implementation in 2 to 4 weeks, with continuous monthly improvement
02

Process automation

We connect your existing systems and eliminate repetitive work: invoicing, bank reconciliations, PDF document reading, data entry and approval workflows. In Panama this includes electronic invoicing: we automate the entire flow with your PAC (authorized e-invoicing provider) — issuance, ITBMS (sales tax) recording and accounting reconciliation — while meeting the deadlines required by the DGI (tax authority).

Electronic invoicingBank reconciliationReporting

What's included

  • Integration with your ERP and current accounting system
  • Automatic reading of invoices and PDF documents
  • Electronic invoicing flow aligned with PAC, ITBMS and DGI
  • Human validation wherever the process calls for judgment
  • Auditable record of every automated action
  • Implementation in 3 to 6 weeks, training included
03

AI sales agents

It picks up every lead that comes in through WhatsApp, your web form or Instagram and responds right away: it qualifies using your sales criteria, quotes or schedules a meeting, and does the disciplined follow-up that almost no sales team keeps up — writing again after two days and after a week. Your pipeline moves forward even while your team sleeps, and every conversation is logged in your CRM.

Lead qualificationQuotingScheduling

What's included

  • Lead response in under 1 minute, 24/7
  • Automatic qualification using your sales criteria
  • Follow-up scheduled at 2 days and at 1 week
  • Frictionless quoting and scheduling
  • Integration with your CRM (or a lightweight one if you don't have one)
  • Weekly pipeline report, delivered in 3 to 5 weeks of implementation
04

Consulting and implementation

We audit your operation, prioritize use cases by return and lead the implementation end to end, with deliverables written in business language.

AuditRoadmapImplementation

What's included

  • Diagnosis of key processes
  • ROI-prioritized plan
  • Full project management
  • Knowledge transfer
05

Custom development

Solutions of your own built on your data: internal search, document analysis, integrations with your ERP or core banking system. The code and documentation stay in your hands.

Your dataIntegrationsCode you own

What's included

  • Architecture tailored to your regulations
  • Sensitive data under your control
  • Complete documentation
  • Ongoing local support
06

Custom MCP

Does your team already work with Claude, ChatGPT or Copilot? We build MCP (Model Context Protocol) servers that connect that AI directly to your systems: a manager can ask about this month's sales, issue an invoice or check inventory from the same chat they already use, without switching tools or opening another system.

Claude / ChatGPT / CopilotModel Context ProtocolYour systems, connected

What's included

  • MCP server connected to your ERP, CRM or database
  • Per-user permissions: who can see and do what
  • Safe actions with confirmation (invoice, quote, report)
  • Works with the AI licenses you already pay for

What is AI automation?

It's the integration of artificial intelligence with your business processes to automate tasks, analyze data in real time and make faster, more accurate decisions. From customer service to internal operations, AI lets your company run faster, with fewer errors and greater efficiency.

"It's not about replacing people, but about freeing them from repetitive tasks so they can focus on strategic decisions and customer relationships."

Benefits for your business

-40%

Lower operating costs

80%

Time saved on repetitive tasks

24/7

Automated customer service

+95%

Accuracy in automated decisions

Secure AI for companies that handle critical information

Unlike generic solutions, we design automations with an enterprise focus: data control, security, traceability and regulatory compliance.

Protection of sensitive data
Control over your information
Integration with secure communications
Regulatory compliance and traceability
Cloud, hybrid or private architectures depending on confidentiality needs

Real-world use cases

WhatsApp customer service automation

Intelligent document processing

Automatic lead follow-up

Inventory and logistics integration

Automatic operational alerts

AI-generated executive reports

AI by industry

Every industry in Panama has its own bottleneck: the phone ringing at the peak of rush hour, the appointment lost because it was never confirmed, the late-night chat that gets answered the next day, after the customer has already bought elsewhere. We don't apply one generic solution — we identify the real friction in your operation and solve it with the use case that delivers a return, not the one that sounds trendiest.

Restaurants

The phone never stops ringing

Daily specials, reservations and orders over WhatsApp, with no missed messages at peak hours.

Clinics

Fewer missed appointments

Automatic scheduling, confirmation and reminders while reception serves patients at the front desk.

Retail

Frictionless sales over WhatsApp

Catalog, quoting and ordering, automated.

Banking

Regulated documents

Extraction and validation with full traceability.

Logistics

Cargo coordination

Status updates, customs and proactive alerts.

Tourism

Concierge and bookings 24/7

Multilingual service with upselling.

Small businesses

Automatic back office

Quotes, invoices and collections, hands-free.

Government

Citizen services

Guided procedures, shorter lines.

Law firms

Your firm answers 24/7

Intake, case files and deadlines, automated.

Maritime

Vessel status without the phone calls

Documentation, customs and tracking 24/7.

Courier

"Where's my package?" solved

Tracking and pre-alerts over WhatsApp.

Accountants

Goodbye to manual data entry

Invoices, reconciliations and copies that your clients request over WhatsApp, without repeating the work.

Our work

Systems in production, running today. Here's what they look like under the hood.

WooCommerce chatbotOnline store

Sales chatbot for WooCommerce

The bot checks real stock, quotes and generates the payment link right in the chat.

Phone agentDental clinic

Voice agent that books appointments

Answers the phone, books on the calendar and confirms over WhatsApp.

Electronic invoicingDistributor

Electronic invoicing with a PAC

Invoices authorized by the PAC and sent to the DGI without anyone touching the system.

Social mediaRestaurant

Social media automation

AI writes, schedules and posts the daily menu across 3 networks.

Invoicing supportAccounting firm

Invoicing support over WhatsApp

Clients ask the bot for invoices, copies and account statements.

Phone agentInsurance company

Voice surveys and collections

Calls customers, reminds them of overdue payments and records payment promises.

How do we implement it?

01

Analysis of current processes

In-depth assessment of your operation

02

Opportunity identification

Automation points with the highest return

03

Architecture design

AI architecture designed around your existing systems

04

Development and integration

Full development and integration

05

Training and validation

Validation and team training

06

Deployment and continuous improvement

Ongoing support and optimization

Frequently asked questions

Which one fits your business?

We'll tell you in 30 minutes, at no cost.

IA-PTY — AI Services for Businesses | Corporate TIC Latam | Corporate TIC Latam